Use this space to describe the customer opportunity

<aside> 📌 REMEMBER: Our solution has no universal Application. Solutions derive value only from the problems that people care about, and/or producing results that people highly value.

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<aside> ☝🏼 TIP:

When working with our customers ask what problems or results they are trying to address in what priority.

Evidence: What are the evidence of the problem? What would success look like? How do we measure success.

Impact: What are the financial and intangible costs and benefits?

Context: What else and Who are affected by the issues and possible solution?

Constraints: What can stop the customer from resolving the issues? What resources would they need?

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Customer Problem or Results

Customer Business Objective

Customer Budget

Customer Resources

Questions to Ask

What are all the issues the solution is intended to address?
What let’s you know it’s a problem?
What lets you know it’s an opportunity?
How much is this costing your organisation?
How much is the opportunity lost?
How will you know you are successful?
What is the payoff if success is achieved?
Who or what else is affected?
What is the big picture? What is important to understand about your organisation as a whole?
What has stopped your organisation from resolving in the past? What might stop your organisation from achieving these results in the future?
Did I get it right? Did I leave anything Out?